Client Testimonials

"Since out first encounter with West Bromwich Albion the level of professionalism and services has bee en second to none. The way in which they support our business in holding corporate and customer focused events is excellent in every way. We recognise that our relationship with West Bromwich Albion is a primary factor to our continuing success in delivering excellent customer experiences" 


"As we are located across the road from The Hawthorns, we needed a venue where we could entertain clients and use as a staff perk. With Premier League football a muss, we selected West Bromwhich Albion. From the outset we were looked after by the hospitality department who spent a lot of time ensuring we got the bespoke package we wanted. It has been a pleasure working with the club and we look forward to the same in the future" 


"I hold at least 6 functions per year at West Bromwich Albion. These are usually corporate induction events held for around 50 delegates. The staff on the day and prior to the events are always first class. Communication prior regarding the planning and menu choices, timings, room layout is always excellent. The food is always first class. I always find the events management team demonstrate flexibility, passion and a "can do" attitude with all my requests. I would personally recommend them to anyone looking at venues in and around the West Midlands." 


"Whatever the size of our event - from booking the whole place to one or two rooms - the service is always first class. the staff are friendly and ever helpful, the chef provides great variety in the lovely menus. These days, we don't go anywhere else!" 



Mr Shamji

"Fantastic, welcoming service, great food and wine with excellent sales and booking service"

Mr Swingler

"Hospitality is always exceptional every time I visit The Hawthorns. No request is too much trouble for the staff, look forward to visiting again next season."

Mr Ash

"Great food and drink with top class atmosphere and ambience. Pies we had were exceptional, by far the best in the Premier League!"

Mr Coffee

"Staff on matchday were awesome with some classic food. Personalised service was much appreciated."

Mrs Tennent

"Hospitality staff were amazing, food was top class and love the heated seats in The West Stand"

Mr Crew

"Very friendly and helpful staff, nice to have a choice of food. Overall one of the best Premier League clubs I have visited."

Mr Allen

"Very efficient and friendly booking service with great matchday atmosphere and ambience."

Mr Carwithen

"Hospitality was very good, whole party was made very welcome with exceptional service."

Mrs Field

"As always made very welcome. Everyone was lovely and made us feel extremely comfortable at every opportunity."

Mrs Kemp

"Excellent welcome from the reception staff, fantastic standard of The Richardson Suite and lived seeing my son be a mascot."

Mrs North

"Guided tour pre-match was brilliant, great to see behind the scenes of The Hawthorns"

Mrs Harvey

"A terrific experience for my nephew with a great standard of food and customer service."

Mr Jewkes

"The standard of food and matchday entertainment was fantastic. Great experience from start to finish with great Easter touches."

Mr Crutchley

"I brought three clients to the game and it was thoroughly enjoyed by all, I will be booking again."

Mr Stewart

"I've been to many hospitality events - the personal touch here was without a doubt the best in the Premier League."

David Dale

Football Aid

"On behalf of everyone here at Football Aid I would like to extend a heart-felt thank you for your valuable contribution in allowing Football Aid access to host what was an extremely successful and memorable event at The Hawthorns resulting in many magical dreams coming true for your supporters.

The continued dedication to our event is testament to the community spirit of your club and the esteem with which you hold your supporters."

John Doe


If you are looking for some awesome, knowledgeable people to work with, these are the guys I highly recommend. Their friendliness and result-driven approach is what I love about them.

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If you require further assistance, please contact our Hospitality team on 0121 524 3455


Get In Touch

If you require any further assistance of our matchday hospitality packages, call our Hospitality team on 0121 524 3455.

West Bromwich Albion Football Club

The Hawthorns

West Bromwich

West Midlands

B71 4LF

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