Christmas Events Terms & Conditions

Please refer to the terms and conditions before booking on our Christmas Events

1.1 A deposit of £10 per guest (non-refundable) is required to secure your booking

1.2 Full payment is required no later than 4 weeks prior to your event

1.3 Bookings cancelled 4 weeks or more prior to the event date will result in a cancellation charge of £10 per guest. Bookings that have been paid for in full and cancelled after this time
will result in a full cancellation fee of 100% of the cost being charged

1.4 Any guests who require vegetarian, vegan, gluten free or any other special dietary requirements must inform the Conference & Events team a minimum of 14 days prior to the event

1.5 The Hawthorns is a no-smoking venue, including the use of e-cigarettes

1.6 No food or drink may be brought on to the premises. Random checks will be in place on arrival. Any alcohol or other prohibited items will be confiscated

1.7 We request that customers are smartly dressed and refrain from wearing jeans, trainers or football shirts. Any guests not adhering to this may be refused entry

1.8 Party organisers and / or company representatives shall indemnify West Bromwich Albion Football club (“The Club”), its Directors, Officers and Employees against all charges, claims,
damage, liabilities, proceedings, demands, fines, fees, costs or expenses (to include legal expenses on a solicitor and own client basis) including but not limited to, loss or
goodwill, loss of profit and loss of opportunity suffered by the Club directly and indirectly as a breach of these Terms and Conditions and / or the negligence or wilful default of the
party organisers and / or company representatives or any of their guests

1.9 We reserve the right to change the room / entertainment or offer an alternative option if bookings fall below a certain number as specified by ourselves

1.10 We reserve the right to cancel any booking, due to football fixture rescheduling or any other unforeseen circumstances. In such a case an alternative date / option will be offered

1.11 Carriages at 12.30pm

1.12 All deposits are non-refundable