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Conference & Events COVID-19 UPDATE

Following recent events and the EFL’s decision to postpose league fixtures until at least 3 April 2020, we would like to assure all Event organisers that for the Conference and Events Team here at The Hawthorns  it is business as usual.

COVID-19 Frequently Asked Questions:

What precautionary measures have The Hawthorns put in place to avoid COVID-19 cross-contamination? 

  • Visitors will find soap in all of the washroom facilities as well as antibacterial hand sanitiser available at our reception desk.
  • An enhanced cleaning regime has been put in place in all areas of the stadium.
  • The Conference and Events team can offer a lunch bag catering option to include pre-packed sandwiches, a packet of crisps and a piece of fruit.
  • All club staff have been advised to suspend all non-essential travel until further notice.


I have seen that your football fixtures have been postponed, where do we stand for our upcoming event?

The Conference and Events department, upon advice of the government, are still open for business as usual. As a result no upcoming events will be affected by the EFL’s decision.

This action, which will be kept under constant review and has been taken due to the increasing numbers of clubs taking steps to isolate their players and staff because of the COVID-19 virus. This DOES NOT affect the Conference and Events department in any way at this time.


A number of delegates will not be attending our event due to the current situation, what can I do?

We completely understand the effects that this situation is having. We do however, urge all event managers and attendees to follow the official advice provided by Public Health England and the World Health Organisation.

As well as a pre-packaged catering option we are also working closely with our AV suppliers to provide a live streaming option for conferencing where requested to enable delegates in self isolation to attend the conference via an online portal.  Please ask the team for more details about this solution.

If you have any questions please do not hesitate to contact us on 0121 524 3453 or email events@wbafc.co.uk

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